Dripping Springs Auto Repair

Silly mistake made a great experience into an OK experience. I needed my catalytic converter replaced. It was causing the check engine light to come on. I purchased the parts online and wanted them to do the labor. They quoted a great price, cheaper than many muffler shops around. They completed the work in about 4 hours. When picking up the car I specifically asked if the check engine light had gone off. They stated they had reset the computer and it should be off. The minute I got in the car I noticed the light was on. I drove home thinking the light might turn off after several miles and it didn’t. I also noticed my cruise control would not set to any speeds. I called them and left a message with my number, asking if they might have left off a cable that I could plug back in once I got home. I never received a phone call in return. Once I got home I looked under the hood and found that they had disconnected the mass airflow sensor during the repairs. At some point they must have forgotten to put it back in place. This caused 4 additional error codes in the computer, and also prevents your cruise control from setting to a given speed. I reconnected the sensor and cleared the computer. Everything seems to be working fine now. Silly mistake made a great experience into an OK one. The staff was professional. The price was competitive. The facilities clean and well maintained. Repairs were done in an expedient manner. Edit: Friday March 1st 2019 Ryan called me and apologized for the mistake that was made, and offered to make it right. I appreciate the offer to make it right and reaching out to me. This shows the business cares about customer service and making sure we have a good experience, as well as doing the job right the first time. They will definitely get another opportunity from me. Edit: April 15th 2019 Took my car back in because the bolts for the after market part I purchased online either sheered off or came out. My catalytic converter was loose and causing the check engine light to come on. The guys replaced all 5 bolts with better parts, did it in less than 24 hours, and at a very competitive price. I appreciate their hard work.

Very kind and knowledgeable regarding my car

It was my first time with Dripping Springs Automotive, there is only one works to describe it, EXCELLENT. I mean in all ways, really excellent, and fair price.

These guys are awesome! Fixed my front brakes, rotors & rotated tires quickly & very reasonably. They are just a little off the beaten path, but well worth the effort. I highly recommend Dripping Springs Auto and will be telling my friends about them.

I LOVE Dripping Springs Automotive - they are always helpful, respectful, reasonable and timely.

Rodney said the staff got the job done.

I find the DPA to be the most honest mechanics that I have ever worked with. They don’t do things to just do them. They do the work is necessary. They were honest about the cost of my tires and said they cannot get me a great cost. I appreciate that honesty. Thanks Marvin!

Karell said the staff did a good job.

Beverly said the staff took good care of her and were nice. Everything went smoothly.

I would never take my truck anywhere else, they give the advice and recommendations for what is best for my truck and wallet, not what is best for their bottom line! A+